If you have moved to a different country, you’ll need to create a new TIDAL account registered under a different username and in the country you currently reside in or in another country where TIDAL is supported. Failure to update your payment method may result in a billing failure and ultimately in the cancellation of your subscription. If you currently live in Argentina and are using a credit or debit card that an Argentine bank did not issue, please update your payment method to the credit or debit card issued in Argentina. Depending on what country you currently reside in, there are a couple of options available: It seems that Tidal is not opposed to the idea of using accounts from another countries and the problem is with ARS, not with Tidal.ĭue to recent changes in how major credit cards handle the Argentine Peso (ARS) currency exchange, our payment processor will only allow cards issued by an Argentine bank to be used with Argentine TIDAL accounts for the foreseeable future. I've just got the following reply from Tidal support when I asked for clarification. If you have any further questions, please don’t hesitate to contact the TIDAL Support team here." We apologize for any inconvenience caused and appreciate your understanding. Once your new account is set up, we can assist you in transferring all your playlists and favorites. If you have moved to a different country, you will need to create a new TIDAL account using a different username and register it in the new country where you currently reside.Failure to do so may lead to billing failure and, ultimately, the cancellation of your subscription. If you currently live in Argentina and are using a VISA or MASTERCARD card that was not issued by an Argentine bank, please update your payment method to a card issued in Argentina.This includes both Visa and Mastercard.ĭepending on your current country of residence, you have a few options available to you: As a result of these changes, our payment processor will now only accept cards issued by Argentine banks for the foreseeable future. "We would like to provide you with an important update regarding the acceptance of payment cards in light of recent changes in the handling of Argentine Peso (ARS) currency exchange by Visa and Mastercard.
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